Privacy Policy

Effective Date: April 22, 2025

Srinergy.ai (“Srinergy,” “Company,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring your data is secure. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website, AI services, and integrations (collectively, the “Services”).

Personal Information We Collect

Information You Provide:

Account Information: Name, email, business name, contact info, payment details, and login credentials.
User Content: Any data, text, uploads, or inputs submitted through our Services.
Communication Information: Information you provide in emails, chats, or form submissions.
Social Media: Data you share through interactions on our LinkedIn, Instagram, or other social pages.
External API Keys: Keys you provide to connect third-party tools (e.g., WhatsApp, Google, Meta).

Information We Collect Automatically:

Log & Usage Data: IP address, device type, browser, timestamps, pages visited.
Device Information: OS version, screen size, hardware identifiers.
Cookies: We use cookies to enhance user experience, analyze traffic, and personalize content.
Analytics: Services like Google Analytics may track your interaction with our Services.

How We Use Personal Information

We may use your personal information to:

Provide, maintain, and improve our Services;
Communicate updates, promotions, or support information;
Personalize your user experience and automate workflows;
Secure our systems, prevent fraud, and detect misuse;
Analyze usage for performance improvements;
Train or fine-tune internal AI models only with user consent.

You may opt out of your data being used for AI model training by emailing: admin@srinergyai.com

Sharing of Personal Information

We may share your data with:

Vendors & Service Providers: Payment processors, hosting, analytics, and integration tools;
Legal Authorities: If required to comply with legal obligations or protect rights;
Affiliates: For internal business purposes under the same privacy protections;
Business Transfers: In connection with a merger, sale, or acquisition.

We do not sell personal data or use your API keys for purposes beyond your intended use.

Your Rights

Depending on your location, you may have rights to:

Access and correct your personal data;
Delete or restrict how we use your data;
Object to data processing or revoke consent;
Transfer your data to another service provider;
File a complaint with a data protection authority.

To exercise your rights, email: admin@srinergy.ai.

Data Security & Retention

We implement industry-standard security measures to protect your data. However, no system is 100% secure. We retain personal information only for as long as needed to fulfill the purposes described above or as required by law.

Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect information from minors. If you believe a child has provided us with data, contact us at admin@srinergyai.com

International Users

Your data may be processed and stored in the U.S. or other countries. For EEA or UK residents, we use legal safeguards such as standard contractual clauses for international data transfers.

Third-Party Links

Our Services may include links to third-party platforms. We are not responsible for their privacy practices. Please review their policies separately.

Updates to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions or requests related to your data or this policy, please contact us at:

Email: admin@srinergyai.com